Staff was extremely friendly in all encountered from the original estimate to the completion of work. I dropped off a wood frame that i had just purchased from the store and got multiple splinters from the wood carrying it around, when I got home I had noticed they had sanded down the wood frame for me while it was in their shop for the mirror installation. The mirror was installed much before their estimated time frame, and the price was very reasonable in comparison to what i could find online to purchase. Highly recommend McGough!